Spruc'd Design + Events focuses on making the rental process easy. Whether you need to rent for a wedding or are planning a corporate event we are here to help you. The rental process starts the moment you contact us or book a design consultation. Spruc'd Design + Events will make the entire process as easy as possible by working with you to take your vision from an idea to reality.
If you know exactly what you need to make your event a success, it’s as easy as calling us or submitting an online quote request.
Once you have selected your items, we will create a quote for the rental items you want plus any services including delivery and pick-up or set up and take down that you may need us to take care of. When you have reviewed your quote and are ready to reserve the rental items, we will send you an online contract to sign-off on and require a deposit equal to 50% of the rental charges. You can continue to make any changes to the order after you place your deposit up until the week before.
A week prior to your event you will receive a confirmation email and be able to electronically confirm your order or make changes to the quantity or items you have rented. It is extremely important you review your order thoroughly, checking the event date, items rented and if your order is to be delivered the delivery address, times and instructions. This review will help us ensure your event is a success.
Full payment is due the day of your event and will be auto withdrawn from the credit card you have put on file.
We check all of our rental equipment before it leaves our warehouse but on occasion you may have issues with an item you’ve rented. Test all equipment as soon as possible, count the items and notify us immediately of any problems by calling 780-940-8757.
When your order returns to Spruc'd Design + Events it is counted to ensure there are no missing items. You will be charged for any missing items but will receive a refund if you bring them back to Spruc'd Design + Events within 30 days.
At anytime throughout the rental process please contact us and we will be happy to answer any questions you may have.